Privacy Policy

Effective Date: January 15, 2026

At Migraglobal E-Books, operated by Migraglobal Soluciones LTD, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you purchase our digital travel guides.

Important Note: We are a digital publishing platform. We do not collect, store, or process sensitive travel documents such as passport copies, birth certificates, or biometric data.

1. Information We Collect

To process your order and deliver your PDF guide, we collect only the minimum necessary information:

Contact Information: Full name and email address (required for sending the download link).
Billing Information: Billing address and country of residence (required for tax/VAT calculation and fraud prevention).
Transaction Data: Order details, purchase history, and payment confirmation IDs.
Technical Data: IP address, browser type, and device information to ensure secure digital delivery.

What We DO NOT Collect:

We do not collect passport numbers or physical copies of IDs.
We do not see or store your full credit card number (payments are processed securely via third-party gateways).

2. How We Use Your Data

Your information is used strictly for the following purposes:

Order Fulfillment: To instantly deliver your purchased PDF manual to your email inbox.
Customer Support: To assist you with download issues or refund requests.
Transaction Security: To detect and prevent fraudulent transactions or chargebacks.
Legal Compliance: To maintain financial records as required by UK tax laws.

3. Data Protection and Security

As a UK-registered company, we comply with the UK GDPR and the Data Protection Act 2018.

Encryption: All data transmitted between your browser and our store is encrypted using SSL (Secure Sockets Layer) technology.
Payment Security: All financial transactions are handled by PCI-DSS compliant payment processors (e.g., Stripe). We do not have access to your raw payment credentials.
Access Control: Access to customer order data is restricted to authorized personnel solely for support and accounting purposes.

4. Data Retention

We retain your order information (Name, Email, Purchase Date) for accounting and tax purposes for the period required by UK law (typically 6 years). We do not retain any personal data longer than necessary for these legal obligations.

5. Third-Party Sharing

We never sell your data. We only share data with trusted service providers necessary to operate our business:

Payment Processors (e.g., Stripe): To securely process your payment.
Email Service Providers: To automatically send your purchase receipt and download link.
Analytics Providers: To understand website traffic and improve our store performance (data is anonymized where possible).

Note: Unlike visa agencies, we do not share your data with any foreign government, embassy, or immigration authority.

6. Your Rights

Under the UK GDPR, you have the right to:

Access: Request a copy of the personal data we hold about you (e.g., your order history).
Correction: Request correction of inaccurate information (e.g., updating your email address).
Deletion: Request the deletion of your personal data ("Right to be Forgotten"), subject to our legal obligation to keep tax records.
Unsubscribe: Opt-out of marketing communications at any time.

7. Contact Information

For any questions regarding your privacy or to exercise your data rights, please contact our Data Protection Officer:

Company: Migraglobal Soluciones LTD
Email: support@migraglobalebooks.com
Registered Address: 20 Wenlock Road, N1 7GU, London, United Kingdom